The website editor is a very,very powerful online tool. It is very convenient to use because you can access it from a web browser and thus you do not need to download software onto your computer. However, sometimes the many features of the online editor overwhelm a slow internet connection or the cache in your browser.
When your browser is having a hard time, you might experience some features not quite working right in the website editor or you might see edit boxes not appear where they should.
Here are some tips to try and get your browser to handle the website editor a little better.
1. Verify Editor Address
The best place to log into the website editor is at https://solutions.weeblycloud.com/
You may have an older login link that doesn't always work as well. The above link is the best place to log in.
2. Refresh Your Browser
A very easy quick fix to most editor problems is to simply click refresh in your browser while inside the editor. This often solves many little quirks.
3. Try a New Browser
Another great trick is to try logging in from a new browser. Sometimes the cache in your main browser can get bogged down and by simply trying a new browser for awhile, you can work smoothly on the website. Internet Explorer, which comes with Microsoft Windows and Safari, which comes with a Apple Mac computer, probably run into more trouble than other browsers. If you do not have another browser, here are links to download some popular browsers.
Sometimes even switching between Firefox and Chrome can help. We routinely use both Google Chrome and Firefox for accessing the website editor.
3. Try a Different Computer
Sometimes to help determine "where" a problem is occurring, it can help to try another computer. If the second computer is working well, then you know something is up with your first computer.
4. Check your Internet Speed
Using the editor requires strong upload and download speeds. This website can test your internet speed: http://www.speedtest.net/
If your download speed is less than 3mbps and your upload is less than 1mbps, you will probably run into trouble more often with the editor. Sometimes you might actually be paying for faster internet but something is causing your network to be slow. Checking the current speed can help you determine where a problem may be occurring.
5. Clear your Browser Cache
Browsers try to "remember" things in order to speed up your internet activities. However, sometimes they "remember" too much or the wrong things. You can make them forget what they've remembered which often helps speed up or fix situations with the website editor.
Below are tips on how to clear browser cache.
Google Chrome
- In the top-right corner of Chrome, click the Chrome menu .
- Select More tools> Clear browsing data.
- In the dialog that appears, select the checkboxes for the types of information that you want to remove.
- Use the menu at the top to select the amount of data that you want to delete. Select beginning of timeto delete everything.
- Click Clear browsing data.
Firefox
- From the History menu, select Clear Recent History. ...
- From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
- Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
Internet Explorer
- Open Internet Explorer.
- IE 8: From the Tools menu choose Internet Options. ...
- On the General tab, under Browsing history, click Delete.
- Un-check the Preserve Favorites website data box.
- Check the Temporary Internet files, Cookies, and History boxes.
Safari
- In the Safari menu bar, click the Safari option.
- Select the Preferences link.
- In the Preferences window, click the Advanced tab.
- At the bottom of the window, select the Show Develop menu in menu bar checkbox.
- Return to the Safari menu bar and click the Develop option.
- Select the Empty Caches link.
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